Skip to main content

Understanding Sequence and Step Metrics

Written by Premsanth Rajamani

See how your sequence is performing overall, or drill into a single step.

👉 Sequence-level metrics

Go to Sequences, select a sequence, and open the Analytics tab. You'll see:

  • Contact engagement: total, pending, ongoing, completed, replied, paused, bounced, opted out, failed, and meetings booked.

  • Email performance: emails sent, open rate, click rate, and reply rate.

👉 Step-level metrics

  1. Go to the sequence and open the Contacts tab.

  2. Click Filter by Sequence Step in the top right.

  3. See the total contacts at each step, then click a step to view contact statuses (Pending, Ongoing, Completed, Failed, and more) for that step specifically.

Did this answer your question?