Contact statuses show you where each contact stands in a sequence. Here's what each one means, and what you can do about it.
👉 Contact statuses
All — total contacts in the sequence.
Pending — added but not yet started.
Ongoing — currently active in the sequence.
Completed — finished the sequence.
Paused — manually paused.
Opened — opened at least one email.
Clicked — clicked a link in an email.
Replied — replied to an email (the sequence stops for them automatically).
Bounced — duplicate or invalid email address, couldn't be delivered.
Opted Out — unsubscribed; won't be added to future sequences.
Auto Replies — sent an automatic response (out of office, left company, etc.), detected and marked by Salesgear.
Meetings Booked — scheduled a meeting with you.
LinkedIn Requests Sent / Accepted — LinkedIn connection request activity.
Profiles Viewed — LinkedIn profiles you've viewed.
👉 Actions you can take on a contact
Remove — deletes the contact from the sequence and cancels their scheduled emails and tasks.
Retry — re-attempts contacts marked as failed.
Reactivate — restarts contacts who previously completed the sequence or replied.
Resume — continues a paused contact's messages.
To apply one: go to the sequence's Contacts tab, select the contacts, click Options (⋮), choose the action, and confirm.