Adding multiple inboxes to a sequence helps distribute emails across different senders, improving deliverability and reducing spam risks. New contacts rotate across the inboxes (inbox 1, inbox 2, inbox 1, and so on), and follow-ups always go from the same inbox as the first email.

📌 By default, your default inbox is added to every new sequence. Using more than one inbox in a sequence depends on your plan; if you see an upgrade prompt, your plan allows only one.

1️⃣ Go to Sequences and open the sequence where you want to add inboxes.

2️⃣ Click the Configurations tab.

3️⃣ In the Sending inboxes card, click Add inbox (or Connect inbox if you have none yet).

4️⃣ You'll see a list of inboxes that are already connected to your Salesgear account. Search or tick the inboxes you want, or use Select All.

5️⃣ Click Add N Inboxes. Inbox changes save instantly.

📌 Only inboxes with an active connection can be added. Connect them first in More → Settings → Connected Accounts. A sequence with email steps can't send without at least one inbox; the card shows a Required tag until you add one.

If an inbox used in a sequence is disconnected or revoked, Salesgear protects your sequence flow by pausing contacts. You can optionally allow automatic reassignment to active inboxes.

How it works:

📌 On a shared sequence, only the sequence owner can change this option. Cloned sequences inherit the same inbox configuration as the original.