Send a one-off email, or reply to an existing thread, directly from a contact â without enrolling them in a sequence.
đ Send a one-off email
Go to Contacts and click the contact. The side panel opens.
Click the Send email icon.
Compose your message and click Send.
The email is logged in the contact's timeline, with opens/clicks/replies tracked and activity shown in Inbox and Live Feed. Emails are automatically skipped for bounced or opted-out contacts.
đ Reply to or forward an email
Open the contact and click View Activity in the side panel.
Select the email, then click Reply, Reply all, or Forward.
Write your message and click Send.
The response is recorded in the contact's timeline and logged in Inbox.