This guide covers which numbers you can call from in Salesgear, where you can call, and what to check when call quality drops.
đ Numbers and coverage
The dialer is available on the Pro plan and above, and calls use your call credits.
US numbers: buy them in Salesgear (admins only).
India numbers: available to buy for India-to-India calling. Each needs ID verification before it can make calls.
Your own number: add and verify it for free.
Destinations: you can call most countries. Rates vary by country.
đ Choose the number you call from
Open the dialer, for example âź â Call on a contact in My contacts.
Use Calling from: to choose the number.
đ Admins can set a default number and choose who can use each number in More â Settings â Calling & Calendar â Dialer â Manage Numbers.
đ Get the best call quality
Use a wired connection or strong Wi-Fi, and close other call or video apps.
Use a headset and allow microphone access in your browser.
Where you can, call from a number local to the person you're calling.
Register your numbers so calls aren't marked "Scam Likely".
đ Troubleshooting
A number shows "Aadhaar pending": finish the ID verification for that India number before calling from it.
Calls drop or sound choppy: check your internet connection first, then contact support with the time of the call.