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Set Up a Custom Tracking URL for Better Deliverability

A custom tracking URL replaces generic tracking links with your own branded subdomain (for example hello.yourdomain.com), building trust with email providers and improving inbox placement.

👉 Steps

  1. Go to More → Settings → Deliverability → Custom URL and start adding a custom URL.

  2. In CNAME Host, enter the subdomain you want to use for tracking, for example hello.mydomain.com.

  3. In your domain provider's DNS settings, create a CNAME record for that subdomain pointing to the CNAME Target shown in Salesgear.

  4. Click Verify. When it works you'll see Custom URL Verified.

📌 Requires access to your domain's DNS settings; propagation can take up to 20 minutes, so if Verify fails, wait and try again and check the record for typos. Works best alongside SPF and DKIM authentication. Custom URL depends on your plan: if you see an upgrade badge next to it in Settings, your plan doesn't include it.

To change or remove it later, use Edit Custom Url or Delete Custom Url.

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