Intent of the article -
This article explains how Out Of Office reply detection in Salesgear works.
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Anytime you receive an Out Of Office reply from one of your contacts, Salesgear will automatically detect it and pause that contact in the appropriate sequence. These contacts are marked as “Paused (OOO)”.
Contacts that have been paused due to OOO are automatically resumed on a date and time configured based on the details in the reply. If you prefer, you can also manually resume these contacts.
Here’s how this works -
Consider a contact has replied you as follows -
Hi Lakshmi,
Great to hear from you. Unfortunately, I can't make any decision regarding this right now as I'm out of office. I should be back in the first week of June. We can talk then.
Best,
Mandy
2. Based on examining the email content, we will detect this email as an Out Of Office reply and pause this contact in the sequence.
3. According to the date mentioned in the email, the contact will be set to auto-resume. You can hover over the status "paused (OOO)" to view the auto-resume date & time.
4. You can also resume it manually if you want.
