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How to view outbox email summary?
How to view outbox email summary?
Premsanth Rajamani avatar
Written by Premsanth Rajamani
Updated over a week ago

Intent of the article:

This article explains how to view an email summary in the outbox.

What is an email summary?

An email summary is a collection of basic information including -

  • Email content

  • Sender and receiver’s email addresses

  • Status of the email - scheduled, delivered, opened, replied, clicked, bounced, not opened

  • Name of the sequence as a part of which the email has been sent

  • At which stage in the sequence the email was sent/ scheduled

  • Contact name

  • Email insights - sent, open, click, reply

  • Owner

How to view email summary in outbox?

  1. Click on the ‘outbox’ icon in the vertical side menu bar. You will view the list of all emails scheduled & sent via Salesgear.

  2. Each email will be listed with information like contact name, email address, email subject, sequence, email status, scheduled date & time, and owner.

  3. Click on the email for which you want to view the summary.

  4. You will now notice a pop-up ‘outbox email summary’ with all the specifics mentioned previously.

Note: Your emails might take some time to reach your contact’s inbox for various reasons. All those emails will remain as ‘scheduled’ until they are delivered.

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