Intent of the article:
This article provides an overview of outbox and how to use it to the maximum to get well-sorted data of the emails sent via Salesgear.
Outbox in Salesgear:
Outbox is the space where you can keep track of all your emails. It can be used to view:
Scheduled emails
Delivered emails
Opened emails
Clicked emails
Emails to which your contacts replied
Bounced emails
Emails that aren’t opened yet
How do you use filters to view the status of emails in the outbox?
Click on the ‘outbox’ icon in the vertical side menu bar.
On the Outbox page, you will view the different types of emails’ status filters on the extreme top. These include - Scheduled, delivered, opened, clicked, replied, bounced, not opened.
You can click on any of the filters to get the respective list of emails.
You can also change the number of records being shown on the current page using the ‘showing’ drop-down. You will find this below the filters.
Note: You can also filter emails in the outbox based on who sent them. Check out this article to know more.