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How do you pause a sequence in progress and resume back to the state it was?
How do you pause a sequence in progress and resume back to the state it was?
Surender Nadarajan avatar
Written by Surender Nadarajan
Updated over 3 years ago

Intent of the article:

The purpose of this article is to provide you with the steps to pause a sequence and resume the same to continue.

Why pause a sequence?

The reason for you to pause a sequence depends on the availability of your contacts. It is pointless to send emails when your contacts are out-of-office.

For example, you might want to pause the sequence if it is a holiday season; sometimes, they might take a little longer to be back to work. In such cases, you can pause and resume back whenever needed. Read ahead to see how.

How to pause/ resume a sequence?

There are two places where you can pause/ resume a sequence.

From the ‘sequences’ section:

  1. Click on the ‘sequences’ icon in the vertical side menu bar. This will display the list of created sequences.

  2. Use the toggle button available right before the name of the appropriate sequence name to pause/ resume the sequence.

From the appropriate sequence:

  1. Click on the ‘sequences’ icon in the vertical side menu bar.

  2. Select the sequence that you want to pause.

  3. Use the toggle button on the extreme left of the horizontal menu, right above the list of stages, to pause/ resume the sequence.

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