Contact statuses provide a real-time snapshot of your contact’s engagement within a sequence. Understanding these statuses helps you:
✅ Track campaign performance with precision.
✅ Identify issues early, such as bounced or failed contacts.
✅ Tailor communication based on contact behavior.
✅ Focus on high-value leads.
Below is a breakdown of each contact status you’ll see in a sequence:
👉 Contact Statuses Explained
Status | Description |
All | Total number of contacts in the sequence. |
Pending | Contacts that have been added but have not yet started the sequence. |
Ongoing | Contacts currently active in the sequence. |
Completed | Contacts that have finished the sequence. |
Paused | Contacts whose sequence has been manually paused. |
Opened | Contacts who have opened at least one email. |
Clicked | Contacts who have clicked on any link in your emails. |
Replied | Contacts who have replied to your email. (Once a contact replies, the sequence automatically stops for them.) |
Bounced | Contacts with duplicate or invalid email addresses, preventing delivery. |
Opted Out | Contacts who have unsubscribed. (Salesgear ensures they are not added to future sequences.) |
Auto Replies | Contacts who sent an automatic response (Salesgear will detect these auto replies and mark them e.g., out of office, left company, email changed). |
Meetings Booked | Contacts who have scheduled a meeting with you. |
LinkedIn Requests Sent | Contacts to whom you have sent a LinkedIn connection request. |
LinkedIn Requests Accepted | Contacts who accepted your LinkedIn request. |
Profiles Viewed | Contacts whose LinkedIn profiles you have viewed. |
📌 Tip: Use these statuses to filter and prioritize contacts, ensuring you engage with the most promising leads effectively.