Salesgear's calling infrastructure has moved from Twilio to a direct, carrier-grade voice network.
đ Why we moved
Twilio routes calls over the public internet through third-party carriers, which can add latency, jitter, and dropped connections â especially during peak hours. Our new setup connects directly to the carrier network, cutting out that middle layer.
đ What changed
Clearer audio, with less clipping and background noise
Lower latency, so conversations feel more natural
Faster call connect times
More reliable local presence dialing
đ What you need to do
Nothing â this upgrade is already live across the platform.